Pediatrician - Gilbert
1425 W Elliot Road, Suite 204
Gilbert, AZ 85233
(480) 792-1012

COVID-19 Update

Corona Virus Slide for Kids 

Corona Virus Update from CDC

https://www.letstalkkidshealth.org/2020/03/16/parenting-in-the-time-of-the-coronavirus-pandemic/

https://nyti.ms/2wqcFqi

Office Updates:

1. We are still open. We are an essential service so we are not affected by the stay at home order.
2. Telemedicine is up and running. If you need a visit for a problem give us a call. We cannot do new patient visits by telemedicine.
3. Immunizations are super important, we can't get through Covid19 and then have an outbreak of a vaccine preventable illness.
4. We have shortened our hours during this time. (see hours under location) Telephone care /triage nurse is available 24 hours a day.
5. If you do have an appointment in the office please try to only have 1 parent accompany the child and leave other kids/ family members at home if possible. We can always have the other parent attend the visit on speaker phone if you would like.

6. Please wear a mask when coming into the office. 

More information may be added as needed. 

 

A Note to Our Patients on Our Coronavirus (COVID-19) Preparedness

Dear Patients,

We understand the growing concern surrounding the Coronavirus (COVID-19). The health and safety of our patients, physicians, and staff is our top priority. Children’s Oasis Pediatrics has been actively preparing our office, physicians, and employees to identify possible patients with the COVID-19 virus and to prevent transmission to themselves, other patients, and visitors. 

Based on current guidance and our own specific circumstances, we remain open and ready to assist you however we can.

Patients with Upcoming Appointments

Babies 2 years and under are strongly encouraged to come in for their well exams and immunizations. The 4 year and 11 year visits are also important for vaccines. We understand if parents want to delay their well visits.  Babies 2 months and under will be roomed immediately on entering and we will complete any needed paperwork in the exam room.  We will do our best to do the same with other well visits based on room availability. 

We request only one caregiver to accompany patients at this time. Others accompanying should stay in the car if they cannot stay home. This includes siblings not being seen if at all possible.

If you have traveled internationally, traveled on any cruise ship, have been exposed to someone with COVID-19 in the last 14 days, or you are experiencing any of the symptoms listed below, notify us when making the appointment and then call the office as you arrive.

  • Fever
  • Cough
  • Shortness of breath

Please call our office to discuss any illness symptoms so we can provide phone triage and minimize exposure wherever possible.

Also, critical to a pediatric office, ABSOLUTELY no food and drinks are permitted in the office. Children’s hands going directly to their mucous membranes while in a medical facility are definitely something we want to prevent.

When will we be able to do Laboratory Testing?

The crucial factors in combating this virus require identification and containment (Social Distancing). Unfortunately, the reality is that testing availability is still extremely limited and being prioritized by our public health partners for only those patients meeting specific criteria. 

A family can not request testing.  A test will only be performed if a patient meets the strict criteria that are given at the time by the CDC or local health officials. 

Our Higher Risk Patients

Children’s Oasis Pediatrics routinely cares for children with special healthcare needs. As the virus continues to spread, we want to protect and safeguard our most vulnerable patients. Children seem to not be severely impacted thankfully, but much is still not known.

Higher-risk patients should consider changing any routine, non-urgent visits to a later date. 

Potential Disruptions to Our Regular Schedule

  • Depending on community trends with COVID-19, offices may reduce patient load, appointment types and prioritize accordingly.
  • This pandemic is rapidly changing and we anticipate changes on a daily basis as needed. 

How is our staff being trained?

Our staff has been trained in infection control practices, standard precautions, and hand hygiene. Honestly, this is daily standard in pediatrics, but we are even more diligent and cannot stress this enough.

How is Children’s Oasis Pediatrics monitoring the situation?

All of our providers have been reading constantly to stay up to date. We communicate and share experience with our colleagues in the community. We are keeping up with and following the recommendations of the CDC, WHO, state and local health departments. 

How is Children’s Oasis Pediatrics preparing for COVID-19?

  • Our primary duty is to safeguard the health and wellbeing of our patients and staff by preventing the spread of the infection at our offices.
  • We are continuously monitoring, reviewing and improving our response as the situation evolves.
  • We are keeping all employees updated with any new recommendations for preventing the spread of COVID-19.
  • We are encouraging sick employees to stay home. Unfortunately, this includes our providers and we will monitor the implications of this.
  • We are increasing awareness of all of our staff to be alert for signs and symptoms of COVID-19.
  • Our practices employ proper environmental cleaning techniques.
  • We are practicing safe hand hygiene.

Prevention and Social Distancing

As you touch people, surfaces, and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose or mouth. 

We encourage you to follow guidance from CDC and the WHO and educate yourself as much as you can. We think this pandemic should be taken very seriously without panic though.

Taking care of yourself by decreasing stress will ultimately boost your immunity. Here are some suggestions to help you and your children deal with the anxiety:

  • Spend time getting outdoors; play in the yard, walk and hike.
  • Spend time with family reading, playing board games, listening to music, singing and laughing.
  • Spend time with your pets.
  • Sleep at least 8 hours a night, eat healthy, fresh foods and drink lots of water.
  • Practice mindfulness, be hopeful and positive.

"99% of us are not at risk for a bad outcome. Take solace in that notion. Please do not use that as a license to be cavalier with other people's health."

Kindness, caring and empathy will go a long way as we all deal with this crisis.

We will be updating this information as new details become available. If you have questions or concerns about this information, please call. Also, please be patient with on hold times. 

We are doing our very best to manage very large call volumes, attend to patients, and modify office policies as new information becomes available.

Sincerely,

Children’s Oasis Pediatrics

 

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